Customer Testimonials
The customer service was excellent. I am a first time car buyer and I was very nervous and did not know what to expect. Greg Moorman my sales consultant made me and my family feel comfortable and made the process easy to go through.
The greeter took me as soon as I pulled into the service area even though I did not have an appointment. It was understandable that it took 3 hours to address and find the screws that punctured my tire. Luckily I had the warranty to take care of the cost of a new tire. All of the employees that I talk with were friendly and helpful.
I made a 7am appointment for my Equinox service on My Chevy app, and checked I was going to wait for car. When I arrived they checked me in and said technician would not be in until 8am, app always does things like that they said. I did not need to be at work until 9a, and was fine with waiting because I had work on my laptop to do. What happened next was amazing, at 8:05a they told me my car was ready. An appointment cancelled and they worked my car in for service around drop offs. They could ...
Very helpful explained everything
All aspects of interaction with Voss exceeded my expectations and couldn't ask for a better experience. Thank you.
Overall I’m pleased with the repairs however, I do have 2 concerns: 1. The front desk personnel. There were a few times that they lied to me about the status of my vehicle. It would have been ok to say that I am not sure and to call back with the proper information but that did not happen. 2. I see light scratches and swirl marks in the newly painted front bumper cover. I believe that I will be able to get the scratches out but won’t know until at least 3 months from now because the paint has to cure. Again, ...
Could not ask for a better place! The people are professional and friendly and do what they say they are going to do! I get all my automotive repairs, mechanical and body work done at VOSS and have for years.
My salesman was very helpful. He found the car that I was happy with. He also showed me all the new gadgets I didn't know about & helped me with onstar.
Less satisfied with the service than normal for that fact that my car wasn’t done by the time I was told which caused some inconvenience for me. Also, plastic seat cover and paper floor cover was left in my car.
The experience was great! Everyone provided excellent service and good advice!
Everyone was super nice. I brought my car in for oil change. They were very quick and professional. Definitely be back.
My 2018 Trax was in for servicing. The staff was great and my car was serviced to my satisfaction.
Professional, good customer service
We dealt with Greg Moorman. He was informative and not pushy. We had been to Jeff Schmitt before coming to Voss and they were dishonest. Greg was fabulous with us and aiding in making a decision on a Blazer!
Went in for an oil change and had a pleasant experience. The service was quick and staff was friendly.
Ryan was great and quick to communicate and answer my questions. Then when I started working with Tim he was fantastic as well! I would recommend Tim to anyone and would work with him again on future deals. Thank you for making it all easy including the F&I manager.
Everyone was very polite and helpful...smoothest purchase I've ever had
Dan Wilbur is the best sale person I've ever dealt with. Also I wish I knew the name of the other sales person who talked to me while I was waiting on Dan. He was very nice to talk to.
Best parts department ever. Scott House goes out of his way to help you. All employees are great 👍
The salesman was great . A very positive experience.
Best dealership service department in the area.
Greg Moorman was amazing! Thanks to Ryan as well for getting me an awesome deal. Voss has a new customer for life
Excellent job! Thank you for getting my car in so quickly and turned around.
Oil change
The buying process at Voss with the help of Aaron was so easy and smooth! I had been looking for over a month and even tried to order a blazer from another lot. Unfortunately i was given the run around every week and the vehicle was never ordered. I decided to look at Voss online and found one that i liked. I went down on a Saturday and told Aaron what i was looking for and he kept me up to date on everything until the vehicle got to the lot! It was super efficient and he was so helpful! ...
We had a great experience with Dan Wilbur, as usual!
Nothing short of outstanding!
Love Dan he is the best. He goes over and beyond for us.
Our salesman, Aaron Johnson ("AJ") was absolutely wonderful. Extremely helpful in walking us through the entire sales process. He even made us aware of additional savings opportunities. The kindness of your whole team made for a very pleasant time.
Efficient check in and quick service. Appreciated that no additional services were pushed on me as well.
Seamless without any problems. I enjoyed the massage chair in the customer lounge.
Bridget Montano was very professional and communicated with me very well. Very satisfied.
Small amount of work took too long and I had to pay for rental during fix so not happy with how long it took... also... your people did good job on repair but you... yes you... scratched the car's door with a 5 inch gash that now I have to fix. I will make sure I take pictures of the intire outside of the car before ever leaving it with you for service again so I can prove it was you. Whoever scratched it knew they did it and didn't fess up to it. NOT VERY PROFESSIONAL! This issue ...
My purchase was handled in a professional and timely manner. Greg Moorman is a thorough and informative sales rep who took the time to explain everything and show me how to operate my new Equinox! A rewarding experience!
Greg and AJ were awesome to work with, on getting my new ZR2 truck! I truly appreciate their efforts, on helping me get the best deal around! Thank you very much!
Everything went perfectly fine
Everything was perfect. My sales guy Greg got everything done perfectly and gave me all the help I needed.
Fairly complete analysis but there are ways to check if a new battery is needed without installing a new battery, ie hook up a good battery charger and check if code comes back. I had scheduled a replacement by Fall of 2023 because the battery would be 5 years old and I don't want to go into winter with a 5 year old battery. That is the plan for my 2019 Cadillac as well.
They communicated all the way through and was honest from the start.
Good communication. Fast and simple to complete the purchase.
Straight forward and knowledgeable
Aja is a terrific representative for GM and I really appreciate the way she handled my oil change.
Great service!
If you're gonna buy a Chevy (I didn't), you need to work with Aaron Johnson at Voss Chevy. Don't cheat yourself out of getting the best experience from a Chevy dealer. Go see "AJ" at Voss if you're getting a Chevrolet.
Aaron Johnson was excellent, he was very helpful and patient the whole time and was able to answer all of my questions. He kept me updated the whole time we were waiting for my vehicle.
AJ was great to work with! We ordered the vehicle and live far away. It’s not always easy to coordinate such a significant life purchase but AJ is a strong communicator and was very available! The owners took personal care in the experience as well. Thank you Voss Chevy!
Enjoyed working with Greg Hill and Tim Burns. Would recommend them to any one.
Very well received
Quick
Took care of me. Great job. Will definitely recommend voss
Dan Wilbur was hands down one of the best car salesman I’ve had the pleasure to do business with. He ahead of time, had my vehicle ready to test drive and met me at the door prepared to assist. He was thorough with the whole vehicle in showing me features, design differences, etc during the test drive and after I decided to purchase the vehicle took the time to walk me through every option and helped set up everything down to my phone. My vehicle buying experience was effortless. He had pages marked and highlighted in the owners manual, ...
I dealt with Mr. Daryl Southard and I couldn't have been treated any better. I never felt pressured and he was very detailed in the entire process. He was very professional and I would definitely work with him again on my next car.
100% satisfied with the purchase of my 2023 Corvette 2LT. Voss and Aaron "AJ" Johnson did an excellent job. The sales process was very smooth and fast. All of the normal paper work associated with a car purchase was completed and ready prior to my arrival. We reviewed everything in the level of detail that I desired and did not waste my time going over details that I already understood and was informed of. All of my questions were answered promptly and there was non of the "let me check on that" responses. Staff is extremely knowledgeable and ...
Jeff Foland is the consummate salesman, always treats us right, and is always honest and above board. I will return to Voss Chevrolet for future car purchases.
The engine issue was found and repaired in a timely manner and I was kept informed of the progress.
Greg Moorman did an excellent job throughout our purchase. We ordered our Blazer in March and although there were delays due to part’s availability and then shipping delays totally out of his control, Greg kept in contact and updated us the entire time.
Dealership is very clean and well designed. Our sales rep Dan Wilburn is great. He made the process of trading in our previous vehicle and purchasing our new one so easy and simple. Had everything prepared and ready when we showed up. Even took the time to walk us through getting to know our new vehicle and its features. Everyone was very friendly.
It was a pleasure working with Greg Moorman and I appreciate his flexibility in staying late to close the deal.
Everything went great, the service advisor was friendly and knowledgeable and kept me updated on the status of the work. We had previously been at another dealership where we originally bought the car and they did nothing to fix the issue. We went to Voss for a second opinion and the technician actually ran tests and diagnosed the issue with the car. I feel confident in the work that was done and we will be coming back!
AJ was a great person to work with
Just bought a 2022 Trailblazer from Voss and it's great! Dan Wilbur went above and beyond any salesperson I've ever had.
While on the highway, I started losing tire pressure on my Equinox pretty quickly. I was near an exit so I pulled off trying to make it to a safe location before the tire went flat. I was able to pull into the service bay parking lot as the tire deflated completely. I walked in and the cashier directed me to a service advisor. Aja jumped right up to help me. She walked to my car with me to examine the problem, quickly got technicians to come assess (I didn't catch their names, but they were wonderful as well!), ...
The ladies in the collision office were very helpful
Great people to work with and you keep the customer informed on status.
Dan Wilbur, our salesman has gone above and beyond with our purchase of a new Trailblazer. We can not thank him enough for all the time and effort he has put in helping my 83 year old mother learning the details of her new car!
Just bought a 2023 Chevrolet Suburban. Dan Wilbur went above and beyond with his customer service. Folding the important pages of our manual, as well as highlighting certain useful information. Thank you Voss! We will be back.
Excellent customer service. Always very polite and willing to do right by their customers
AJ was great to work with - he was friendly, professional, and not pushy. We just feel lucky to have found a new Traverse to buy when most places you have to get on a waiting list!
All pros, everyone I had contact with...
Bridget, has to be by far the best service advisor that I have ever experienced. This is not to discredit any other service advisor but I will be a life long customer just based off my experience with Bridget alone. Bridget went above and beyond to help find the root cause of my issues with my car. Bridget provided continuous updates, gave recommendations and went above and beyond to make sure I was informed and updated on things happening with my car. Bridget toke the stress off of me worrying about my car and made me feel like I was ...
AJ is awesome! Friendly, answers all questions and generally makes getting a car an enjoyable experience.
My experience with Voss Chevrolet has been a wonderful experience!! Aj was great, helpful, and most importantly well educated on makes, models for the kind of vehicle i was wanting!! I felt like my time was taking into consideration, and buying a new vehicle may not be a fast process they made it fast and easy!! Dale was great and it was such an easy process for signing!! Voss is so huge of a business and yet it really feels like a mom and pop family store!! This was my second car from thos location, and will not be my ...
Always a perfect experience
parts are available
My experience has been always great
I am overwhelmed by your welcome friendliness and pleasant effortless way you solve my problems!! I have already referred a customer to you! His name was Ron Johnson and he came in with a tail light out. I am a very satisfied customer. Thank you sincerely Wanda!
Everyone is friendly and helpful. They all want to please the costumer
Seemed knowledgeable and thorough. Took unit in for AC problem and found the water pump leaking. Glad got it fixed before it became an emergency.
Got me in and out in no time ,
Walked in, a deal got to me instantly, and the gentleman, AJ, helped me the whole way start to finish. Kind, courtesy and extremely knowledgeable, the best kind of service. He worked within my budget, and when the car got delayed, he gave me another option in a similar range, made my day. I'm really glad I started here, and I plan to come back again due to the experience I had.
My recent experience with Voss Chevrolet, INC. was very stress-free, when I had arrived at the service center I was quickly taken care of; I was asked if I was dropping off or waiting I said I would wait and was directly to a waiting room. A short time later (20-30 minutes) let me know my car was ready and directed me to the cashier so I could pay for the new tire they had put on my car. Wonderful people, first time in many years I have had worked done on a vehicle that I didn't have to ...
Voss Chevrolet, Senior Saleman, Dan Wilbur provided great assistance with our 2022 Chevrolet Z71 Tahoe purchase. Through the entire ordering process, providing consistent updates from GM production, train travel updates and dealer arrival. Dan had also ordered the requested GM accessories ahead of schedule in order to finalize on-time delivery. Dan's communication and customer service skills developed and built a good relationship throughout ordering and delivery. Thank you Dan Wilbur.
Just want to say how much I love love my new Chevy Blazer!! If it weren't for Dan Wilbur and his follow up with me, I wouldn't be driving the vehicle I ultimately wanted. Dan deserves a gold star!
Brandon helped out after a previous issue that was experienced. Will return to voss again because of their service and sales. Would recommend to people in future.
I live in NC and found this dealership via Autotrader. I dealt with Michael Graves via email at first and he was very prompt and knowledgeable. We then corresponded by phone to further discuss the deal and Michael was very personable and professional. I flew up to OH to purchase the car and another salesman, Brian Bauman picked me up at the airport and walked me through all the final paperwork. Michael dropped in to say hello face to face as did the manager. The finance man was very thorough as well as very nice. Everyone I encountered from Dave ...
Best price I could find on my car and got a great trade in too - so good it was better than pay off on a lease! Got an excellent rate too (however I checked them before I went shopping). Finance man gave me a fair price on a warranty (not sure on cost of them but it didn't raise my payment much). Would be a repeat customer if needed another car!