The service department is great Thanks Brian
The work I needed to have you accomplish changed as you diagnosed my vehicle's condition. You were very helpful and responsive to my changing needs.The work you did was just what I needed.
Love the ability to progress with online. Greg did great checking me in. The young lady who was the valet was wonderful. Only regret is I didn’t not get to meet Alice. From a cost point of view it was more expensive then expected and little things like $19.99 shop supply charge are annoying.
The reps were very knowledgeable and provided excellent customer service.
Dan Wilbur and the others I dealt with seemed willing to go the extra mile to make sure I was fully satisfied and informed with and about my new truck.
I came in for an oil change and even though very busy did their best to get me out quickly. Staff friendly and professional. Thank you!
Gregory Moorman was great. My husband really appreciated that Gregory took the time to walk me through all of the features.
I had the blessing of working with both Greg’s…making my experience second to none! I’ve purchased over a dozen brand new cars in my lifetime and this purchase far exceeded any others. In this environment and all the challenges, specifically in the auto industry, these two gentlemen allowed me to still experience the joy and excitement of buying a new car, thanks so much!
Except for not getting the:(FREE WASH) that I supposed to get as part of the oil change, tire rotation, new wiper blades, 60K miles checkup and battery check, everything was great. The service personnel, workers and cashier were delightful courteous and knowledgeable personnel. The free shuttle ride to Fairborn and back was a real time saver for me. I would rate everything "Exceptional" except the free "Car Wash"! Please pass on my "Thanks" to your professional and and knowledgeable personnel! Donald L. Bush
Had the vehicle I wanted. Gave me a good trade in value. Did not push any extra warranty or paint protection. Fast to get financing done and get Blazer ready for same day delivery. Everyone we dealt with from Salesman to Finance were friendly and knew what they were doing.
Lived up to their promise
Found problems and fixed
Purchasing a car at Voss and my salesperson Darrell Southard has always been a great experience. And again today it great. Thank you Darrell.
I really liked my Customer Service Rep. She did an excellent job letting me know what was going on and she let me know I can get a discount being a Veteran..
I always know that my Vehicle will be safe to drive and ready to go after anything is done.
Excellent salespeople and staff.
Very pleased so far. Sales, service and parts all top notch. Very customer friendly.
as usual alice took very good care of making sure everything was repaired properly, that is why our family has been buying vehicles from the voss group since the 70's.
Answered all my questions. Oil and tire rotation done efficiently!
Was not able to make an appointment, so took a chance to see if the car could be serviced. They were able to fit me in. Gave me an estimated time wait of 4 hours. My car was serviced within 2 hrs. Good job.
GOOD JOB EXCELLENT SERVICE
I was very pleased with the service and the attention to detail that the staff demonstrated.
Perfect experience for my first service on my new Truck
AJ was great from start to finish on buying my new Tahoe. I really appreciate the hands on approach and attention to detail. It felt like I was buying my new car from a friend and not a pushy salesperson. Thanks again!!
I had such wonderful experience and I ended up with a better vehicle than I thought I was going to get. They also offered a great rate for my trade in and all-in-all was just fantastic. Big thanks to Travis Schaefer for everything and would definitely recommend them for sure!
Very efficient . I really like the convenient location.
The people great treated me very good
I was pleased with the shuttle service because that was my only means of transportation, your service was prompt and I did not miss work based on having my recall work done
Great staff, fast and efficient!!
Easy perfect everyone was so helpful and nice
Dan Wilbur is the best salesman I've ever dealt with hands down. When I pulled up at the dealership he was detailing the blazer. He knew everything about the blazer from inside to outside of the vehicle.
Dan Wilbur is a great sales guy I’ve done many car deals with him definitely will be coming back
Aj was very nice. I was from out of state and we did everything on the computer and when I got to the dealer everything went very smooth. Also the finance guy was also very friendly and nice
We love Voss! Your sales team is awesome, your service department is also outstanding!
Had issues with transmission shifting properly and contacted Voss immediately. Voss got my vehicle scheduled the next day and repaired the following day and returned the day after that. Excellent communication between the Service Dept. and me via text messaging. Issue was covered under warranty which certainly made my experience much better! Very grateful to the service team at Voss.
Martin helped me buy a Ford Explorer and was so personable! He made me feel welcome and like I was getting the best deal. He laid all of the information down from the beginning and treated me like family. I’m a very skeptical buyer and would recommend this dealership 10/10 times to anyone looking to purchase a vehicle.
Oil change and tire rotation all went very well
Aaron Johnson did a fantastic job getting our deal done. Fast and efficient.
Greg Morman was so professional and answered all my questions not just regarding the purchase but went over the operation of my new vehicle with expertise to make sure I left knowing as much as he could possibly squeeze in my brain..lol. Thank you Greg
I had a very positive experience my salesman Martin Shaver was amazing!! He took his time and helped me find the perfect vehicle for me that had a warranty! He explained everything in full detail and made my car buying experience very positive!! I definitely will be recommending Voss Chevrolet on Loop Rd to all my friends and family!!
I was getting an oil change and they patched my tire for free due to a nail being in it. That was awesome!!
Booked appointment about a week in advance. There's a check box on the online form for the engine air filter, which I added to my appointment. Voss didn't have the engine air filter when I arrived, so I had to wait another 90 minutes to get that in. It's the third time I have scheduled maintenance in advance, and Voss has not had the parts. The first 2 times they didn't have the oil. I'll be going somewhere else.
Everyone I spoke to was very friendly, the only issue I had, is when I scheduled my appt online, I included the recall #, my phone number and said call me if any issues. After about half an hour at the dealer, the service writer came to me and said they didn’t have the parts for my recall. Then I waited roughly another 10 minutes for my car to be brought back around. 10/10 friendly service, 2/10 following instruction
I had an appointment and was promptly tended to. Everything was completed in approximately 45 minutes and I was happy with the service. No pressure for upsaling other services (newer car) which I absolutely appreciate.
Voss is a great place to purchase a car.
It was great. Great service.
Kevin was a wonderful salesman to work with when we purchased from Voss Chevrolet.
We had an amazing experience. We came in with an understanding of what we wanted but we were greeted at the door by a very respectable Kevin E Peavy who helped us through this process and got us a better deal than we even expected. Wonderful customer service and amazing deals
Great team great service
I came in with, my pride & joy, 1999 Corvette which had 3 issues. In some ways they seemed related, but could have been any one of a number of things. Bottom line, I gave you folks a "license to steal" from me because you could have charged me for any number of things. Quite to the contrary, your professional mechanic discovered they were all related, to of all things, the battery in the key remote and the charges were very fair in a world when everything is "going up" I can only say two things; "thank ...
We had a great experience with our sales rep Alan Newcom. He was personable and steadfast on his word. We found the car (Corvette) on a Saturday evening and they said they would hold it until Monday evening, without us having a monetary hold. The entire process was fast and uncombersome. We had such a great experience that we are looking forward to bringing the car in for service.
did a great job on my car
Daniel Wilbur has done an outstanding job from the point I ordered the vehicle to where we are now. I am 100% satisfied with the customer experience at Voss Chevrolet and would recommend them to anyone. Great job!!
Voss Collision on Loop RD, was fantastic in getting my vehicle back on the road from an accident. The communication was very open conversations which made it feel like a very personal experience. my vehicle turned out great and I'm very happy with the experience overall considering I was there based on someone else's mishandling of their own vehicle. I'd like to personally thank Kyle, Angie Jessica, Gurney, and Christy for being so personable while I waited to get my vehicle fixed.
Everything went smoothly, as usual. I love the friendly employees and the level of service. Bridget is absolutely wonderful and very personable. She has wonderful knowledge of her job and communicates extremely well. I always appreciate excellent customer service as it is so hard to find these days!
Very accomedating and comfortable waiting area.
My salesman Martin Shaver was extremely helpful in meeting my needs. He was friendly, knowledgeable and not at all pushy. The sales manager Brandon Horn was also fantastic. He graciously took my trade-in at a fair price and had a lot of patience for all my questions. I was super satisfied with the customer service. I love my new Equinox!!
Visited Voss Chevrolet used cars to test drive a vehicle and was treated fairly and honestly. Kevin and John are first class and I was very happy with my experience. Highly recommended.
Harrison Leake worked with me too get my car serviced on short notice. Very please with Voss customer service. Thanks Harrison
Everyone was very professional. The service was exceptional and was dome in a timely manner.
Darrell was very easy to deal with and professional. I look forward to working with him again.
friendly and professional
Quick, efficient, and a lot of detail about work done and issues that were found.
Greg is an awesome advisor. He was my first advisor back in 1991 when I bought my first new car, a 1991 Geo Metro. Of the advisors I have had since, Greg is my favorite
I had a great experience purchasing a used GMC Sierra 2500HD with Travis Schaefer. From his quick response to my email questions to handing me the keys, I remain very satisfied. Look up Travis - a really nice guy.
AJ was very helpful and we got exactly what we wanted
I can't say enough great things about Voss and their team! Travis had us taken care of in no time at all & even went out of his way after my purchase to ensure I had received all my documents. Everyone was so friendly, helpful, and down to earth. My Alfa Romeo is everything they said it would be & more! If you're looking for a place of integrity, you've come to the right place.
AJ was great, no pressure for the sale. Great sense of humor and very friendly. Very knowledgeable about the vehicle. One of the best experiences I have had at a dealership
Very accommodating to my scheduling needs
Well I am on a cross country trip from the Tampa Florida area and Voss Chevrolet service department was top notch. I got ba July 2021 notice from OnStar that during this road trip my tires were low. One of the many service reps asked me about my JOURNEY from Tampa to Dayton Ohio.and I told Jerry I stopped off to see a Florida friend who lives in Banner Elk NC near sugar Mountain the Chevy BOLT drove up the mountain with absolute ease and no drag as in gas powered cars. 5509 feet above sea level no worries it made ...
Had the best vehicle buying experience at this dealership! Our salesman was super nice and explained everything thoroughly! Felt like you were right at home, as everyone else there was really friendly as well. This was our first time at Voss and we will definitely be back!
Contacted Darrell on purchasing a new vehicle he was able to locate exactly what i was looking for and in a timely manner considering Covid handicap. This is my 3rd vehicle from Voss. I would highly recommend them!
AJ, and the rest of the team where outstanding, from the moment I contacted him to the moment I signed all of my paperwork he was right there. I couldn’t not have asked for a better salesmen, or custom experience.
Jim Mills is a great guy and helped my daughter so much!
Professional as usual
My service representative, Bryan, was great. He kept me up to date on progress and any changes as we went along, which I really appreciated since I had chosen to wait there for my car.
I really enjoy Voss I trust them to do the job right.
The wait time is way too long. Just for an oil change. The technical said something about a car wash but I didn't receive a car wash. I didn't want to say anything at this point because I was just ready to go, I had to get to my next appointment that I was late to.
Wonderful Amazing staff Great place to tack you're Car or Tuck I totally recommend mend it
Making the deal for my lease was a breeze and the staff and service center are all great to work with.
The collision center crew did an excellent job
Good buy pleasant sales crew
very polite and responsive , unlike some of our other recent experiences with other dealers
Just want to say how much I love love my new Chevy Blazer!! If it weren't for Dan Wilbur and his follow up with me, I wouldn't be driving the vehicle I ultimately wanted. Dan deserves a gold star!
Brandon helped out after a previous issue that was experienced. Will return to voss again because of their service and sales. Would recommend to people in future.
I live in NC and found this dealership via Autotrader. I dealt with Michael Graves via email at first and he was very prompt and knowledgeable. We then corresponded by phone to further discuss the deal and Michael was very personable and professional. I flew up to OH to purchase the car and another salesman, Brian Bauman picked me up at the airport and walked me through all the final paperwork. Michael dropped in to say hello face to face as did the manager. The finance man was very thorough as well as very nice. Everyone I encountered from Dave ...
Best price I could find on my car and got a great trade in too - so good it was better than pay off on a lease! Got an excellent rate too (however I checked them before I went shopping). Finance man gave me a fair price on a warranty (not sure on cost of them but it didn't raise my payment much). Would be a repeat customer if needed another car!
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