Frequently Asked Questions
Quick answers to the questions we hear most at Voss Chevrolet. Don’t see yours? Give us a call and we’ll be happy to help.
What is the Hoss mascot all about?
In 1972 Disney created the Voss Hoss cartoon character for us. He is beloved by all and can still be heard telling folks to “Get A Voss.” You can visit Voss Chevrolet’s showroom to see the Disney cartoon drawings in the hallway by our reception desk.
Can I drop my vehicle off for service after hours?
Yes, we have a key drop box located on the front left corner of the building next to the overhead service doors. Envelope forms and pens are inside the drop box door. Just pull down to open.
Do you honor GM Employee, GM Retiree, and GM Family pricing on new Chevrolets? What about GM Supplier, GM Military or GM 1st Responder?
Yes, Yes, and Yes! Voss Chevrolet honors all GM incentives on eligible vehicles to qualified individuals.
Are you open every holiday and Sunday?
No. We believe time off is important. We are closed Sundays, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
What are your hours?
Each department has their own hours. Please visit the About page for the most up-to-date store hours.
Is an appointment needed for an oil change?
We do offer walk-in “first come, first serve” oil changes Monday-Friday starting at 8:00 AM and no later than 4:00 PM.
Do I get a loaner while my vehicle is in service?
We have a limited number of loaner vehicles available for factory warranty covered repairs. If you need a loaner vehicle, please make a request with your service advisor prior to your appointment. If all the loaner vehicles are spoken for, your appointment may need to be rescheduled.
Can you run me back home or to work?
We do provide a service shuttle within a 10-mile radius and will make every effort to give you a ride.
Where do I go for service?
On the left side of the building at 100 Loop Road, Centerville, OH 45459 is a large overhead door with a green arrow above it. Just pull in, or pull up to the door if it’s closed and it will open. Drive in and see the service advisors on your right.
How do I schedule a service appointment?
During business hours please call our appointment scheduler at 937-428-2575 or schedule online anytime at vosschevy.com/service/serviceapptform.
My vehicle is damaged. Where do I go?
Next door at 94 Loop Road, Centerville, OH 45459 is the Voss Collision Centre. They will be able to assist with estimates, repairs, and work with all insurance companies.
Where are your used vehicles for sale?
Across the street from our main building is 99 Loop Road, Centerville, OH 45459. You can park on either side of their building, and the staff inside can help with used and Certified Pre-Owned.
Where is your parts department?
It’s behind the new vehicle showroom. Unless you are a delivery driver, customers will want to park in front of the showroom at 100 Loop Road, Centerville, OH 45459. Enter the showroom and walk towards the back left corner of the showroom. Delivery drivers, please pull around the backside of the showroom and look for the overhead door in the corner.
What deals do you offer on new Chevrolet vehicles?
Voss Savings are offered on most vehicles. Chevrolet has monthly incentives that vary by model. For our most current deals please call the new vehicle sales department at 937-428-3502 or visit our new vehicles page.
What is CarBravo? Where did GM Certified Pre-owned go?
CarBravo Certified Pre-owned has replaced the old GM Certified Pre-owned program. Now any make or model that passes the CarBravo multi-point inspection gets a standard limited warranty, along with a 10 day/500 mile exchange, and special financing may be available. Learn more about CarBravo or call the pre-owned sales department at 937-428-3102.
When is the Voss Hoss Cruise In?
Please follow Voss Chevrolet’s Facebook page for events.
